Pearson Education
Reviews and Complaints
Hello, I am a student enrolled at Heartland Community College and I am taking conceptual physics 101. I purchased a loose leaf textbook and a mastering physics access code through Pearson. The access
Preferred solution: Let the company propose a solution
User's recommendation: terrible
Need help!
- Books
- Books and digital content
- Need help
Preferred solution: A phone call
Mistake in my application
Preferred solution: Wrong name
Paid for can not access
Preferred solution: Let the company propose a solution
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Verified Reviewer | Pompano Beach, FloridaWrong number
My order won't show up when I login
Preferred solution: Deliver product or service ordered
Unable to access textbook
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy the two year access to a textbook because it is not automatically set the following years.
Text book missing
Nothing happened
Preferred solution: Deliver product or service ordered
I need customer service help
Preferred solution: Customer service help
My assignments would not show
User's recommendation: Very helpful and useful. I appreciate the help I received and looking forward to using this online website again in the future
Question on Purchase
Cant reset password. Have tried all of the steps
Preferred solution: CANT RESET MY PASSWORD
Need to talk about my daughters courses
We called to sign up for a course for my daughter going into freshman year of High school we asked what they thought?! Should we should sign her up for both Math and English and they said she can do it!
Her courses were activated after July 4th and ended on August 3rd. My poor daughter worked so hard and basically it was impossible to achieve and she failed both Math and English because she was overwhelmed with the exorbitant amount of work unfortunately they advised us incorrectly making her take both courses saying that she can do it. It has really stressed our whole family out and basically making her feel like a failure!
Perhaps if she had two months this would have been possible and they should have said one month is not enough.This is a huge financial hardship and we would like to request a refund. Thank you for understanding.
Mernoosh Kiani (Ariana Kiani)
714-326-**** please request a refund for the classesus
- Good for longer term
Preferred solution: Full refund
Purchased access card
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