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In short, it is almost impossible to get usable customer service for integrated Canvas/MyLab courses. The MyLab products are great but the support is so bad we will have to look for replacements. It is not possible for instructors or students to reach a technical...
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1.0
I didn't like
  • Technical support
#1131394
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Pearson Education - PearsonITCert - unable to connect to Practice Test Service
Purchased the book thru Amazon 9780789754554. Installed the practice test software (local Windows). Successful install Attempted login - see attached. Used the contact us to register issue on 11/1/2017 no response Today, I called support 1 800 677 6337 guessing I was...
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1.0
#1129193
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Math follows a set of rules. The rules are there for a reason, when your software tells you that your following the wrong rules then turns around on another problem and says what was wrong is right. You have an issue. Example, adding and subtracting fractions no don't...
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#1126425
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Pearson Education - Awful

Pearson Education
#1105646
Trying to order a very expensive product for a school - no-one answers calls or rings back! Rubbish customer service as I've been passed on several times and still haven't got anywhere... It's like they don't want your money!
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Pearson Education - Thanks a lot Pearson

Pearson Education
#1065916
I have never dealt with so much site maintenance. I would just like to give a shout out to Pearson for deciding to do maintenance when i have a test due today!! Are you going to pay for my tuition next time?? This is absolutely ridiculous!
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Pearson Education - Absolutely Ridiculous

Pearson Education
#1065915
As I have seen in soooo many other comments, Pearson MML knows how to screw over their consumers. Thanks a bunch for this almost full days worth of scheduled maintenance! Not that I have a test due today or anything.....apparently their service blows because every weekend maintenance is absurd!
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Pearson Education Website Review

Pearson Education
#1006544
this website is *** *** asf I don't give a *** if your offended because I'm *** offended by this *** website I'm offended that you count my answers wrong when it's one *** point off and im triggered by the fact that I will put the same answer you guys do yet you count it wrong. Pearson education more like trash education you guys need to chill and sip some grey goose up in this ***.
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Absolute garbage, and is the root cause of my failing to grasp the concepts taught in class. The answer system is so picky and inconsistent that I am routinely scored wrong on questions I answered correctly. I'm not good at chemistry- I am learning all of this for the...
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1.0
#1123365
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PTE IS AN ILLEGITIMATE TEST THAT DOES NOT ACCURATELY REPRESENT ENGLISH SPEAKING ABILITY. I have a civil engineering degree from a world renowned university in South Africa and enjoy public speaking. I wrote the PTE test 3 times. I received 43/90 for speaking for two...
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1.0
I didn't like
  • Inability to use their brains
  • Call center will not deviate from script to allow for help
  • Being lied to and strongarm tactics by pearons rep
#1121043
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Called Pearson Vue on 10/25/2017, after a long message I got connect to a person who I believe in India. After he asked me for all the information and I gave the case number which opened by the test center, he put me on hold for 10 mins. Then he came back and asked if...
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I didn't like
  • Customer service
#1120504
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I spent hundreds on a statistics program that doesn't teach you a thing aside from how to plug numbers into "technology" if I want to learn new software I promise you it would be the stuff used by professionals not the nonsense online only crap Pearson peddles. If that...
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#1112964
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DO NOT GET PEARSON!!!!!! IT SUCKS!!!!!! I am an 8th grade student and everything about Pearson is bad! It deletes my work, is a pain to navigate, and evryone I know hates it! My advice: don't get it. {{Redacted}} Sorry, it wanted 100 words. Thats why i repeated
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Anonymous
Anonymous

I think you are cool guy who wrote this!!! {{Redacted}}

#1111469
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I have used Pearson Online as a teacher, a tutor, and as a student and I can definitively say it is the worst educational product I have ever used (in all three capacities). With the students I teach/tutor, I find that good, well disciplined students struggle to keep...
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1.1
I liked
  • Not a single thing
I didn't like
  • Navigation
  • Content
  • Ease of use
#1110153
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What the *** kind of quiz is 60 questions long?? Not including that most questions were 2-4 parts! I'm using it right now for a macroeconomics course and I absolutely despise it. It takes me forever to complete homework and quizzes. Most homework problems are 10 parts,...
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#1106109
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