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Through a glitch I was able to access mastering chemistry and finish one assignment. It had taken me hours to even get to that point as it said my billing name, and name in step 1 didn't match. In reality it had charged me 3 times even though it said registration was unsuccessful all three times. I asked to be refunded for two of the three accounts, and they refunded and deleted all three accounts, losing my assignment in the process. Trying to... Read more

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SO CALLED 24/7 SUPPORT DOES NOT ANSWER WHAT A RIP OFF! in the middle of doing my homework assignment, i go to submit gives an error tried to find a number and all i get is fill in the blanks and submit don`t know why they are allowed to rip off students with false claims of 24/7 service when it is clearly NOT and this 100 word count is *** to, if i wanted to write a term paper i would do it for some credit students we need to boycott. they have... Read more

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I was assigned to use Pearson education MYITLAB for my economics class, and it has failed to register me three times. I've tried different computers, different browsers, and nothing has worked. Whats even more frustrating is the fact that they have managed to charge my card successfully every time, but have not been able to actually activate my course. My grade in the class absolutely depends on Pearson, and they have done nothing but let me... Read more

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This is the biggest scams going. I work at a high school and constantly have to pull students off of Pearson for technical problems. Now I am taking an antiquated computer course for Microsoft word and excel. (which we no longer have any students use. We use straight google docs) I have photos and videos of problems with Myitlabs. I contact my professor and she contacts Pearson. Pearson blames my School issued laptop that is only used for school... Read more

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I can't say enough bad things about this company and their MathLab product. I just spent two hours trying to work out one f****** math problem because this course has essentially enabled my professor to be completely absent from the teaching process. In the original Latin MyMathLab actually translates to 'teach yourself sucker'. The video's and examples explaining the material are hit and miss at best when 'teaching' the processes and often they... Read more

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Competitors will win. Hopefully that happens soon. It sucks! You charge too high for such a low quality technology. Only brand, nothing else During the semester there were constantly announcements saying that the system was presenting issues. Almost every week. I failed grades because the system stopped during timed quizzes and lost grades for that reason. Things that are almost impossible to proof to the professor. So no help whatsoever when... Read more

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Third time I've called in, and have been waiting on hold FOREVER. The last call was answered after 30 minutes; the guy took my info, and was given a CALL BACK number, then the phone went dead. Did I get a call back? NO. I tried online chat; the guy has apologized times now, but not offered any help. He keeps telling me to call my school helpdesk, and the school helpdesk says that they contracted Pearson to take care of these problems. Read more

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I am currently in an online my math lab college course. However, I have had nothing but issues with this site. It will not let me purchase the course as it gives me nonstop errors. I have been trying to access my course (that I am now missing due dates for) for three weeks now and have spent hours on the phone with their insensitive employees. They have told me that the issue was fixed but that was an absolute lie! The same issues continue.... Read more

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Allows for lazy professors to get paid to not teach, while students have to dish out ridiculous amounts of money for an overpriced "interactive learning tool" that only "teaches" through forced memorization, not understanding. Money goes to the mega-corporations and their lifeless teaching, while students are rewarded with poor grades and little to none worthwhile education. I did every study question for the test but did not learn anything.... Read more

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My name is Allexis Dawson and I had so many problems with my math labs. The tool bar was always across the middle of the page sometimes I wouldn't even be able to fill in an answer to my question. Everyday I pray it doesn't take five min to load each section of each question. If it even lets me in math labs in the first place most of the times it tells me I have to put in a password when I never had to put in a password it always directed me... Read more

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